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	<title>Broken Credit Blog -- Mortgage Foreclosure Short Sale Credit Report Loan Modification &#187; Credit Counseling</title>
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	<description>Credit Report, Mortgage Loan, Loan Modification, Short Sale, Foreclosure</description>
	<lastBuildDate>Sat, 29 Oct 2011 12:53:32 +0000</lastBuildDate>
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		<title>Credit Counseling &amp; Credit Scores</title>
		<link>http://www.brokencredit.com/credit-counseling-credit-scores/</link>
		<comments>http://www.brokencredit.com/credit-counseling-credit-scores/#comments</comments>
		<pubDate>Sun, 22 Jul 2007 00:47:36 +0000</pubDate>
		<dc:creator>Paul</dc:creator>
				<category><![CDATA[Credit Cards]]></category>
		<category><![CDATA[Credit Counseling]]></category>
		<category><![CDATA[Credit Repair]]></category>
		<category><![CDATA[Credit Reports]]></category>
		<category><![CDATA[Credit Scores]]></category>
		<category><![CDATA[FICO]]></category>

		<guid isPermaLink="false">http://www.brokencredit.com/?p=855</guid>
		<description><![CDATA[My credit report has several accounts listed as being managed by consumer credit counseling agencies.  This is not the case &#8211; how did that get on my credit report?  Is it hurting my score?  What can I do?  Also, if my credit increases due to being added as an authorized user on someone&#8217;s credit card, [...]]]></description>
			<content:encoded><![CDATA[<p>My credit report has several accounts listed as being managed by consumer credit counseling agencies.  This is not the case &#8211; how did that get on my credit report?  Is it hurting my score?  What can I do? </p>
<p>Also, if my credit increases due to being added as an authorized user on someone&#8217;s credit card, how does the derogatory credit affect my score then?</p>
<p>Thanks for your help.</p>
<p>Christina <span id="more-855"></span></p>
<p>&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8211;</p>
<p>Hi Christina,</p>
<p>The Consumer Credit Counseling notation does not impact your credit score, but it is viewed as a negative by most lenders reviewing your report.  You should file a dispute with the CRA to have the CCCS notation removed.</p>
<p>The <a title="Credit Score Dinosaur" href="http://www.brokencredit.com/?p=821" target="_blank">authorized user strategy will be a dinosaur</a> soon.  The same benefit can now be achieved through adding as a joint cardholder.  The problem with the joint account is that you will be stuck with the history whether it is good or bad. </p>
<p>Thanks for the questions and hope this helps.</p>
<p>Paul</p>
]]></content:encoded>
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		<item>
		<title>Help me&#8230; help you. Help me, help you.</title>
		<link>http://www.brokencredit.com/help-me-help-you-help-me-help-you/</link>
		<comments>http://www.brokencredit.com/help-me-help-you-help-me-help-you/#comments</comments>
		<pubDate>Mon, 07 May 2007 17:34:58 +0000</pubDate>
		<dc:creator>Paul</dc:creator>
				<category><![CDATA[Auto Loan]]></category>
		<category><![CDATA[Bad Credit]]></category>
		<category><![CDATA[Bankruptcy]]></category>
		<category><![CDATA[Collections]]></category>
		<category><![CDATA[Credit Cards]]></category>
		<category><![CDATA[Credit Counseling]]></category>
		<category><![CDATA[Credit Inquiries]]></category>
		<category><![CDATA[Credit Repair]]></category>
		<category><![CDATA[Credit Repair Seminar]]></category>
		<category><![CDATA[Credit Reports]]></category>
		<category><![CDATA[Credit Scores]]></category>
		<category><![CDATA[Debt Settlement]]></category>
		<category><![CDATA[Debt Validation]]></category>
		<category><![CDATA[FCRA]]></category>
		<category><![CDATA[FDCPA]]></category>
		<category><![CDATA[FICO]]></category>
		<category><![CDATA[Factoring]]></category>
		<category><![CDATA[Forbearance]]></category>
		<category><![CDATA[Foreclosure]]></category>
		<category><![CDATA[Identity Theft]]></category>
		<category><![CDATA[Judgment]]></category>
		<category><![CDATA[Junk Debt Buyer]]></category>
		<category><![CDATA[Miscellaneous]]></category>
		<category><![CDATA[Mortgage]]></category>
		<category><![CDATA[Rapid Rescore]]></category>
		<category><![CDATA[Rapid Rescoring]]></category>
		<category><![CDATA[Re-aging]]></category>
		<category><![CDATA[Real Estate]]></category>
		<category><![CDATA[Repo]]></category>
		<category><![CDATA[Secured Credit]]></category>
		<category><![CDATA[Short Sale]]></category>
		<category><![CDATA[Student Loan]]></category>
		<category><![CDATA[Universal Default]]></category>
		<category><![CDATA[Unusual Loan Situation]]></category>
		<category><![CDATA[Wage Garnishment]]></category>

		<guid isPermaLink="false">http://www.brokencredit.com/?p=673</guid>
		<description><![CDATA[All of your Credit Repair, Mortgage, &#038; Stump the Experts (although &#8216;experts&#8217; is debatable) are in the HELP CENTER. Read, learn, write, mail, negotiate, write, mail and Raise Your Credit Score!]]></description>
			<content:encoded><![CDATA[<p>All of your <a title="Credit Repair Articles" href="http://www.brokencredit.com/Credit-Repair-Mortgage.php?Category=CR" target="_blank">Credit Repair</a>, <a title="Mortgage Articles" href="http://www.brokencredit.com/Credit-Repair-Mortgage.php?Category=MTG" target="_blank">Mortgage</a>, &#038; <a title="Stump The Experts" href="http://www.brokencredit.com/Credit-Repair-Mortgage.php?Category=STE" target="_blank">Stump the Experts</a> (although &#8216;experts&#8217; is debatable) are in the <a title="Help Center" href="http://www.brokencredit.com/Credit-Repair-Mortgage.php" target="_blank">HELP CENTER</a>.</p>
<p>Read, learn, write, mail, negotiate, write, mail and <a title="Free 30 Minute Online Seminar" href="https://www.brokencredit.com/Free-Credit-Repair-Seminar.php" target="_blank">Raise Your Credit Score</a>!</p>
]]></content:encoded>
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		</item>
		<item>
		<title>Stump The Experts</title>
		<link>http://www.brokencredit.com/stump-the-experts/</link>
		<comments>http://www.brokencredit.com/stump-the-experts/#comments</comments>
		<pubDate>Tue, 12 Dec 2006 23:44:32 +0000</pubDate>
		<dc:creator>Paul</dc:creator>
				<category><![CDATA[Bad Credit]]></category>
		<category><![CDATA[Bankruptcy]]></category>
		<category><![CDATA[Collections]]></category>
		<category><![CDATA[Credit Cards]]></category>
		<category><![CDATA[Credit Counseling]]></category>
		<category><![CDATA[Credit Inquiries]]></category>
		<category><![CDATA[Credit Repair]]></category>
		<category><![CDATA[Credit Repair Seminar]]></category>
		<category><![CDATA[Credit Reports]]></category>
		<category><![CDATA[Credit Scores]]></category>
		<category><![CDATA[FICO]]></category>
		<category><![CDATA[Factoring]]></category>
		<category><![CDATA[Foreclosure]]></category>
		<category><![CDATA[Identity Theft]]></category>
		<category><![CDATA[Mortgage]]></category>
		<category><![CDATA[Rapid Rescore]]></category>
		<category><![CDATA[Rapid Rescoring]]></category>
		<category><![CDATA[Re-aging]]></category>
		<category><![CDATA[Real Estate]]></category>
		<category><![CDATA[Secured Credit]]></category>
		<category><![CDATA[Student Loan]]></category>
		<category><![CDATA[Universal Default]]></category>

		<guid isPermaLink="false">http://www.brokencredit.com/?p=192</guid>
		<description><![CDATA[Stump the Experts?  You must forgive me for my liberal use of the word expert.  Still &#8211; no matter how you slice and dice it &#8211; Dale and I do have a combined fifty-five years of experience in the mortgage biz and that means we’ve looked at a bazillion credit reports.  So if you have [...]]]></description>
			<content:encoded><![CDATA[<p><strong>Stump the <em>Experts</em>?</strong>  You must forgive me for my liberal use of the word <em>expert</em>.  Still &#8211; no matter how you slice and dice it &#8211; Dale and I do have a combined fifty-five years of experience in the mortgage biz and that means we’ve looked at a bazillion credit reports.  So if you have any questions about mortgages or credit reports then <em>fire away</em>! </p>
<p>By the way, it’s so much easier to answer a question from a visitor that clicks on “Stump The Experts” than it is to create a new blog article from scratch.  This year, I&#8217;ve developed a whole new appreciation for the authors of blogs out there.  I&#8217;m mumbling Broken Credit blog articles in my sleep.  Credit repair mortgage repair credit repairing &#8211; excuse me.  See what I mean?</p>
<p>So I dare ya.  I double dare ya!</p>
<p>Click on <a title="Stump The Experts" href="http://www.brokencredit.com/Stump-the-Experts.php" target="_blank">Stump The Experts</a>&#8230;.</p>
]]></content:encoded>
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		<title>How to Avoid Foreclosure</title>
		<link>http://www.brokencredit.com/how-to-avoid-foreclosure/</link>
		<comments>http://www.brokencredit.com/how-to-avoid-foreclosure/#comments</comments>
		<pubDate>Tue, 12 Dec 2006 15:38:50 +0000</pubDate>
		<dc:creator>Paul</dc:creator>
				<category><![CDATA[Bad Credit]]></category>
		<category><![CDATA[Credit Counseling]]></category>
		<category><![CDATA[Credit Repair]]></category>
		<category><![CDATA[Deed-in-Lieu]]></category>
		<category><![CDATA[Foreclosure]]></category>
		<category><![CDATA[Mortgage]]></category>
		<category><![CDATA[Real Estate]]></category>
		<category><![CDATA[Unusual Loan Situation]]></category>

		<guid isPermaLink="false">http://www.brokencredit.com/?p=188</guid>
		<description><![CDATA[The guidance below (and in the &#8220;How to Avoid Foreclosure&#8221; pamphlet) is applicable to homeowners with FHA Insured loans. While a good deal of this information may apply to all homeowners in danger of losing their homes, not all of the foreclosure avoidance tools mentioned may be available to you if you have a VA [...]]]></description>
			<content:encoded><![CDATA[<p>The guidance below (and in the &#8220;How to Avoid Foreclosure&#8221; pamphlet) is applicable to homeowners with FHA Insured loans. While a good deal of this information may apply to all homeowners in danger of losing their homes, not all of the foreclosure avoidance tools mentioned may be available to you if you have a VA or conventional loan. Additionally, HUD/FHA does not have any Loss Mitigation oversight over VA or conventional loans. Please contact your lender or a housing counseling agency.<span id="more-188"></span></p>
<p><strong>Q: What Happens When I Miss My Mortgage Payments?</strong></p>
<p>Foreclosure may occur. This is the legal means that your lender can use to repossess (take over) your home. When this happens, you must move out of your house. If your property is worth less than the total amount you owe on your mortgage loan, a deficiency judgment could be pursued. If that happens, you not only lose your home, you also would owe HUD an additional amount.</p>
<p>Both foreclosures and deficiency judgments could seriously affect your ability to qualify for credit in the future. So you should avoid foreclosure if possible.</p>
<p><strong>Q: What Should I Do?</strong></p>
<ol>
<li>DO NOT IGNORE THE LETTERS FROM YOUR LENDER. If you are having problems making your payments, call or write to your lender&#8217;s Loss Mitigation Department without delay. Explain your situation. Be prepared to provide them with financial information, such as your monthly income and expenses. Without this information, they may not be able to help.</li>
<li>Stay in your home for now. You may not qualify for assistance if you abandon your property.</li>
<li>Contact a HUD-approved housing counseling agency. Call <strong>(800) 569-4287 or TDD (800) 877-8339</strong> for the housing counseling agency nearest you. These agencies are valuable resources. They frequently have information on services and programs offered by Government agencies as well as private and community organizations that could help you. The housing counseling agency may also offer credit counseling. These services are usually free of charge.</li>
</ol>
<p><strong>Q: What Are My Alternatives?</strong></p>
<p>You may be considered for the following:</p>
<p><strong>Special Forbearance.</strong> Your lender may be able to arrange a repayment plan based on your financial situation and may even provide for a temporary reduction or suspension of your payments. You may qualify for this if you have recently experienced a reduction in income or an increase in living expenses. You must furnish information to your lender to show that you would be able to meet the requirements of the new payment plan.</p>
<p><strong>Mortgage Modification.</strong> You may be able to refinance the debt and/or extend the term of your mortgage loan. This may help you catch up by reducing the monthly payments to a more affordable level. You may qualify if you have recovered from a financial problem and can afford the new payment amount.</p>
<p><strong>Partial Claim.</strong> Your lender may be able to work with you to obtain a one-time payment from the FHA-Insurance fund to bring your mortgage current.</p>
<p>You may qualify if:</p>
<ol>
<li>your loan is at least 4 months delinquent but no more than 12 months delinquent;</li>
<li>you are able to begin making full mortgage payments.</li>
</ol>
<p>When your lender files a Partial Claim, the U.S. Department of Housing and Urban Development will pay your lender the amount necessary to bring your mortgage current. You must execute a Promissory Note, and a Lien will be placed on your property until the Promissory Note is paid in full.</p>
<p>The Promissory Note is interest-free and is due when you pay off the first mortgage or when you sell the property.</p>
<p><strong>Pre-foreclosure sale.</strong> This will allow you to avoid foreclosure by selling your property for an amount less than the amount necessary to pay off your mortgage loan.</p>
<p>You may qualify if:</p>
<ol>
<li>the loan is at least 2 months delinquent;</li>
<li>you are able to sell your house within 3 to 5 months; and</li>
<li>a new appraisal (that your lender will obtain) shows that the value of your home meets HUD program guidelines.</li>
</ol>
<p><strong>Deed-in-lieu of foreclosure.</strong> As a last resort, you may be able to voluntarily &#8220;give back&#8221; your property to the lender. This won&#8217;t save your house, but it is not as damaging to your credit rating as a foreclosure.</p>
<p>You may qualify if:</p>
<ol>
<li>you are in default and don&#8217;t qualify for any of the other options;</li>
<li>your attempts at selling the house before foreclosure were unsuccessful; and</li>
<li>you don&#8217;t have another FHA mortgage in default.</li>
</ol>
<p><strong>Q: How Do I Know if I Qualify for Any of These Alternatives?</strong><br />
Your lender will determine if you qualify for any of the alternatives. A housing counseling agency can also help you determine which, if any, of these options may meet your needs and also assist you in interacting with your lender. Call <strong>(800) 569-4287</strong> or <strong>TDD (800) 877-8339</strong>.</p>
<p><strong>Q: Should I Be Aware of Anything Else?</strong></p>
<p>Yes. Beware of scams! Solutions that sound too simple or too good to be true usually are. If you&#8217;re selling your home without professional guidance, beware of buyers who try to rush you through the process. Unfortunately, there are people who may try to take advantage of your financial difficulty. Be especially alert to the following:</p>
<p><strong>Equity skimming.</strong> In this type of scam, a &#8220;buyer&#8221; approaches you, offering to get you out of financial trouble by promising to pay off your mortgage or give you a sum of money when the property is sold. The &#8220;buyer&#8221; may suggest that you move out quickly and deed the property to him or her. The &#8220;buyer&#8221; then collects rent for a time, does not make any mortgage payments, and allows the lender to foreclose. Remember, signing over your deed to someone else does not necessarily relieve you of your obligation on your loan.</p>
<p><strong>Phony counseling agencies.</strong> Some groups calling themselves &#8220;counseling agencies&#8221; may approach you and offer to perform certain services for a fee. These could well be services you could do for yourself for free, such as negotiating a new payment plan with your lender, or pursuing a pre-foreclosure sale. If you have any doubt about paying for such services, call a HUD-approved housing counseling agency at <strong>(800) 569-4287</strong> or <strong>TDD (800) 877-8339</strong>. Do this before you pay anyone or sign anything.</p>
<p><strong>Q: Are There Any Precautions I Can Take?</strong></p>
<p>Here are several precautions that should help you avoid being &#8220;taken&#8221; by a scam artist:</p>
<ol>
<li>Don&#8217;t sign any papers you don&#8217;t fully understand.</li>
<li>Make sure you get all &#8220;promises&#8221; in writing.</li>
<li>Beware of any contract of sale of loan assumption where you are not formally released from liability for your mortgage debt.</li>
<li>Check with a lawyer or your mortgage company before entering into any deal involving your home.</li>
<li>If you&#8217;re selling the house yourself to avoid foreclosure, check to see if there are any complaints against the prospective buyer. You can contact your state&#8217;s Attorney General, the State Real Estate Commission, or the local District Attorney&#8217;s Consumer Fraud Unit for this type of information.</li>
</ol>
<p><strong>Q: What Are the Main Points I Should Remember?</strong></p>
<ol>
<li>Don&#8217;t lose your home and damage your credit history.</li>
<li>Call or write your mortgage lender immediately and be honest about your financial situation.</li>
<li>Stay in your home to make sure you qualify for assistance.</li>
<li>Arrange an appointment with a HUD-approved housing counselor to explore your options at (800) 569-4287 or TDD (800) 877-8339.</li>
<li>Cooperate with the counselor or lender trying to help you.</li>
<li>Explore every alternative to keep your home.</li>
<li>Beware of scams.</li>
<li>Do not sign anything you don&#8217;t understand. And remember that signing over the deed to someone else does not necessarily relieve you of your loan obligation.</li>
</ol>
<p>Act now. Delaying can&#8217;t help. If you do nothing, YOU WILL LOSE YOUR HOME and your good credit rating.</p>
<p>(source=hud.gov/foreclosure)</p>
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		<title>The Reverse Mortgage &#8211; Reverse Your Thinking</title>
		<link>http://www.brokencredit.com/the-reverse-mortgage-reverse-your-thinking/</link>
		<comments>http://www.brokencredit.com/the-reverse-mortgage-reverse-your-thinking/#comments</comments>
		<pubDate>Sun, 10 Dec 2006 16:58:01 +0000</pubDate>
		<dc:creator>Paul</dc:creator>
				<category><![CDATA[Credit Counseling]]></category>
		<category><![CDATA[Mortgage]]></category>
		<category><![CDATA[Real Estate]]></category>

		<guid isPermaLink="false">http://www.brokencredit.com/?p=190</guid>
		<description><![CDATA[It’s survival of the fittest – yes, those who possess the most wealth, strength, and intelligence are the winners, the pre-eminent society.  This is how the world measures success.  Is this how you measure success?  I have to make a living.  I have bills to pay.  What about those less fortunate?  In the end, the [...]]]></description>
			<content:encoded><![CDATA[<p>It’s survival of the fittest – yes, those who possess the most wealth, strength, and intelligence are the winners, the pre-eminent society.  This is how the world measures success.  Is this how you measure success?  I have to make a living.  I have bills to pay.  What about those less fortunate?  In the end, the litmus test for society and for each individual for that matter, will not be measured in silver or gold, the hundred yard dash, or putting a man on Mars – although as mankind judges, this does seems true.  No, contrary to modern day media’s bombardment of have this and have that and be this and be that, is a message of mercy.  For he shall have judgment without mercy, that hath shewed no mercy; and mercy rejoiceth against judgment.  Do you want to gauge a given people’s social consciousness?  Look to their elderly.<span id="more-190"></span></p>
<p>It’s ridiculous, it’s absurd, and it’s a shame!  The top of page two of the Uniform Residential Loan Application contains fields for income and source of income.  The income is <em>fixed income</em> (i.e. social security, pension, etc.) and the loan program is called “Stated Income”.  The stated income loan was originally intended for self-employed borrowers with considerable gross revenues and complicated tax returns.  In other words, the program was designed for those who made the money, but couldn’t document sufficient net-income to qualify because of allowable write-offs.  A victim of its own success and carried away with a housing frenzy, the stated income loan has since become available to borrowers who are <em>not</em> self-employed.  With this, I do not object.  There are, in fact, W2 employees who earn overtime, commissions and bonus income that might otherwise not be considered (in an underwriter’s determination of debt ratio) were it not for the stated income loan.  The problem my friends, is that a pension is what a pension is and social security is no different.  Does an eighty-year old man tell the loan officer that he wants the top of page two to display a <em>higher</em> income than his true fixed income in order to qualify for a stated income loan?  Or is the loan officer the one that encourages this lie? </p>
<p>The loan officer is only marketing the program that the lender created.  The lender is to blame.  The lender is subject to regulation by our government – the program is allowed by law.  And the man said, The woman whom thou gavest [to be] with me, she gave me of the tree, and I did eat.  Does anyone accept responsibility for setting our senior citizens up for failure?  We are putting them in debt with monthly payments they cannot afford.</p>
<p>I’ve written this article to appeal to the reader because there is a way out of this mess.  The solution to this ‘stated fixed income’ problem is a favorable alternative called the reverse mortgage.  Ideal for borrowers age 62 or older, the reverse mortgage can pay off a current mortgage and/or provide a monthly income or credit line <em>for life</em>.  The loan does not require repayment during the lifetime of the borrower &#8211; <em>no monthly payments</em>!  When the last remaining borrower passes away, the heirs sell the home and pay off the balance of the reverse mortgage.  The remaining equity belongs to the heirs. </p>
<p>So given all of this, why do loan officers continue to put senior citizens into ‘stated fixed income’ loans rather than helping them with a reverse mortgage?  The answer is simple.   The stated income loan pays a bigger commission.  What does that say about our society?</p>
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		<title>For People on Debt Management Plans: A Must-Do List</title>
		<link>http://www.brokencredit.com/for-people-on-debt-management-plans-a-must-do-list/</link>
		<comments>http://www.brokencredit.com/for-people-on-debt-management-plans-a-must-do-list/#comments</comments>
		<pubDate>Fri, 20 Oct 2006 13:45:39 +0000</pubDate>
		<dc:creator>Paul</dc:creator>
				<category><![CDATA[Credit Cards]]></category>
		<category><![CDATA[Credit Counseling]]></category>

		<guid isPermaLink="false">http://www.brokencredit.com/?p=116</guid>
		<description><![CDATA[Reputable credit counseling organizations employ counselors who are certified and trained in consumer credit, money and debt management, and budgeting. Those organizations that are nonprofit have a legal obligation to provide education and counseling. But not all credit counseling organizations provide these services. Some charge high fees, not all of which are disclosed, or urge [...]]]></description>
			<content:encoded><![CDATA[<p>Reputable credit counseling organizations employ counselors who are certified and trained in consumer credit, money and debt management, and budgeting. Those organizations that are nonprofit have a legal obligation to provide education and counseling.</p>
<p>But not all credit counseling organizations provide these services. Some charge high fees, not all of which are disclosed, or urge you to make “voluntary” contributions that can cause you to fall deeper into debt. Many claim that a debt management plan is your only option before they spend time reviewing your financial situation, and offer little or no consumer education and counseling. Others misrepresent their nonprofit status or fraudulently obtained nonprofit status by misrepresenting their business practices to regulators.<span id="more-116"></span></p>
<p>The Federal Trade Commission (FTC), the nation’s consumer protection agency, and some state Attorneys General have sued several companies that called themselves credit counseling organizations. The FTC and the states said these companies deceived consumers about the cost, nature, and benefits of the services they offered; some companies even lied about their nonprofit status. Several of these companies are now going out of business. Similar companies also may be shutting their doors, even though they haven’t been sued by the FTC or the states. That could be of special concern if you have a debt management plan with one of these companies.</p>
<p><strong>Must-Dos for Anyone With A DMP </strong></p>
<p>Organizations that advertise credit counseling often arrange for consumers to pay debts through a debt management plan (DMP). In a DMP, you deposit money each month with a credit counseling organization. The organization uses these deposits to pay your credit card bills, student loans, medical bills, or other unsecured debts according to a payment schedule they’ve worked out with you and your creditors. Creditors may agree to lower interest rates or waive certain fees if you are repaying through a DMP.</p>
<p>The FTC has found that some organizations that offer DMPs have deceived and defrauded consumers, and recommends that consumers check their bills to make sure that the organization fulfills its promises. If you are paying through a DMP, contact your creditors and confirm that they have accepted the proposed plan before you send any payments to the organization handling your DMP. Once the creditors have accepted the DMP, it is important to:</p>
<p>* make regular, timely payments.</p>
<p>* always read your monthly statements promptly to make sure your creditors are getting paid according to your plan.</p>
<p>* contact the organization responsible for your DMP if you will be unable to make a scheduled payment, or if you discover that creditors are not being paid.</p>
<p>You need to be aware that if payments to your DMP and creditors are not made on time, you could lose the progress you’ve made on paying down your debt, or the benefits of being in a DMP, including lower interest rates and fee waivers. Although creditors may have forgiven late payments that you made before you began the DMP, the creditors may be unwilling or unable to do so if payments are late after you have enrolled in a DMP. If you fall behind on your payments, you may not be able to have your accounts “re-aged” again (reported as current), even if you start a new DMP with a new counselor. That means your credit report will have “late” marks and you will rack up late fees, which, in turn, will lead to more debt that could take longer to pay off.</p>
<p><strong>If Your Credit Counselor Has Gone Out of Business</strong></p>
<p>What happens to your DMP if the credit counseling company that managed your debts shuts down? A counseling agency that is going out of business may send you a notice telling you that your DMP is being transferred to another company. Or it may tell you that you need to take some action to keep your financial recovery on track. If a government agency has filed an action against your credit counseling company, you may get a notice from a third party. If you discover that the organization handling your DMP is going out of business you need to:</p>
<p>* contact your bank to stop payment if you are making your DMP payments through automatic withdrawal.</p>
<p>* start paying your bills directly to your creditors.</p>
<p>* notify your creditors that the organization handling your DMP is going out of business. Consider working out a payment plan with your creditors yourself. Ask if they will give you a reduction on your interest rate without a DMP.</p>
<p>* order a copy of your credit report. Check for late payments — or missed DMP payments — that may result from the company going out of business. If you see “late” notations you don’t expect, call the creditor immediately and ask that the notation be removed. Understand that they have no obligation to do it.</p>
<p>If payments are late because the organization handling your DMP has failed to make scheduled payments, the consequences can be just as devastating as if you failed to make payments to the DMP. If you do not act quickly to make arrangements with your creditors, you could incur late charges that increase your debt, lose the lower interest rates associated with the DMP, and have “late” marks on your credit report.</p>
<p><strong>Important Questions to Ask When Choosing a Credit Counselor</strong></p>
<p>If the organization you were working with shuts down, you may be able to work a payment plan on your own directly with your creditors. But if you decide that you need additional credit advice and assistance, or if you are considering working with a credit counselor for the first time, asking questions like these can help you find the best counselor for you.</p>
<p>1. <strong>What services do you offer?</strong></p>
<p>Look for an organization that offers a range of services, including budget counseling, savings and debt management classes, and counselors who are trained and certified in consumer credit, money and debt management, and budgeting. Counselors should discuss your entire financial situation with you, and help you develop a personalized plan to solve your money problems now and avoid others in the future. An initial counseling session typically lasts an hour, with an offer of follow-up sessions. Avoid organizations that push a debt management plan as your only option before they spend a significant amount of time analyzing your financial situation. DMPs are not for everyone. You should sign up for a DMP only after a certified credit counselor has spent time thoroughly reviewing your financial situation, and has offered you customized advice on managing your money.</p>
<p>If you were on a DMP with an organization that closed down, ask any credit counselor that you are considering what they can do to help you retain the benefits of your DMP.</p>
<p>2. <strong>Are you licensed to offer your services in my state?</strong></p>
<p>Many states require that an organization register or obtain a license before offering credit counseling, debt management plans, and similar services. Do not hire an organization that has not fulfilled the requirements for your state.</p>
<p>3. <strong>Do you offer free information? </strong></p>
<p>Avoid organizations that charge for information about the nature of their services.</p>
<p>4. <strong>Will I have a formal written agreement or contract with you?</strong></p>
<p>Don’t commit to participate in a DMP over the telephone. Get all verbal promises in writing. Read all documents carefully before you sign them. If you are told you need to act immediately, consider finding another organization.</p>
<p>5. <strong>What are the qualifications of your counselors? Are they accredited or certified by an outside organization? If so, which one? If not, how are they trained?</strong></p>
<p>Try to use an organization whose counselors are trained by an outside organization that is not affiliated with creditors.</p>
<p>6. <strong>Have other consumers been satisfied with the service that they received?</strong></p>
<p>Once you’ve identified credit counseling organizations that suit your needs, check them out with your state Attorney General, local consumer protection agency, and Better Business Bureau. These organizations can tell you if consumers have filed complaints about them. The absence of complaints doesn’t guarantee legitimacy, but complaints from other consumers may alert you to problems.</p>
<p>7. <strong>What are your fees? Are there set-up and/or monthly fees?</strong></p>
<p>Get a detailed price quote in writing, and specifically ask whether all the fees are covered in the quote. If you’re concerned that you cannot afford to pay your fees, ask if the organization waives or reduces fees when providing counseling to consumers in your circumstances. If an organization won’t help you because you can’t afford to pay, look elsewhere for help.</p>
<p>8. <strong>How are your employees paid? Are the employees or the organization paid more if I sign up for certain services, pay a fee, or make a contribution to your organization?</strong></p>
<p>Employees who are counseling you to purchase certain services may receive a commission if you choose to sign up for those services. Many credit counseling organizations receive additional compensation from creditors if you enroll in a DMP. If the organization will not disclose what compensation it receives from creditors, or how employees are compensated, go elsewhere for help.</p>
<p>9. <strong>What do you do to keep personal information about your clients (for example, name, address, phone number, and financial information) confidential and secure?</strong></p>
<p>Credit counseling organizations handle your most sensitive financial information. The organization should have safeguards in place to protect the privacy of this information and prevent misuse.</p>
<p>source: (ftc.gov/bcp/conline/pubs/credit/debt.htm)</p>
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